Frequently Asked Questions

Captain Joe's Answers

What are the system requirements to use the Deck License program?
The following are the requirements:
Microsoft Internet Explorer (Browser) Version 5.0 or more
Adobe Acrobat Reader If you have Adobe Acrobat Professional, then you do NOT need to download the Reader.
Microsoft Powerpoint Viewer If you have Microsoft Office, then you do NOT need to download Powerpoint Viewer.
Microsoft Word Viewer If you have Microsoft Office, then you do NOT need to download Word Viewer.

What is Paypal?
PayPal provides customers a instant and secure process to buy Deck License Program and immediately on purchase a confirmation mail will be sent to you. To Learn more about Paypal go to www.paypal.com

Is Paypal Secure?
Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive your sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know. For more information about Paypal go to www.paypal.com

How do I purchase Captain Joe's DECK LICENSE PROGRAM online?
Click On the Buy Now Button and you will be redirected to the www.paypal.com web site and you can make a payment and provide your shipping address. The program in USB/Flash Drive will be mailed to you within a week of Payment confirmation.You will receive an instant confirmation from paypal for your purchase which you can use as a receipt.

How long will it take to get the USB/Flash Drive via mail?
Your package will reach you within 7 days on payment confirmation

What does the USB/Flash Drive contain?
The USB/Flash Drive contains the complete up-to-date uscg question bank, and the correct answers to every question. There are the 5 Modules: RoR, DG. NG, Saf, and NP. In addition there are 2 more Modules: MODU and GMDSS.

Each Module is grouped into 3 parts: 1) an ILLUSTRATION section that refers to the Deck Illustration Book, 2) a PROBLEMS section that gives all the questions that require Numerical solutions, and 3) a THEORY section that has all the remaining questions. The Program has been laid out very simple and easy to use.

The USB/Flash Drive also contains a TUTORIAL section in which many of the topics that my students have difficulty with are explained in clear and easy-to-follow pictorials. Examples are Sailings, Horizons, Geographic Range, Inclining Experiment, Trigonometry, Math made easy and Hazmat.

There is also a TEST section in which test papers are created to give you hands-on training for the exam itself. It is an invaluable tool.

On the USB/Flash Drive itself there is also a folder called REFERENCE MANUALS - USCG DOWNLOADS. This folder contains the Deck Illustration Book, Nautical Almanac, Stability Data reference Books, and other reference material that the USCG needs you to use in conjunction with their questions. This folder is being provided to you free of cost, and only for your convenience.

How do I recommend improvements or point out corrections to the Program?
It is my aim to make the Program as user friendly for you as possible. If you have any questions about the Program, or any recommendations to make it more efficient, or any corrections to report, please send me an email!